81. How can I access my nightly database backup? Please be advised that since we send your database backup to a separate, remote tape drive, you cannot access this drive directly. We cannot allow you to have a privilege to access this drive directly. If you want to retrieve your database backup, p... Read More
82. How often do you backup my website? We do nightly backup of all your website files, databases, emails and DNS information. We send the backup into a separate, remote tape drive. With this mechanism, you can be rest assured that your data remains safe and secure with us. We do, however... Read More
83. What is my MS SQL Connection String on my SQL Management Studio tool? The connection string of your MS SQL database will always depend on the MS SQL version that you create via our Control Panel. You can find the connection string details by logging into our Control Panel -> Database. When you connect from your loc... Read More
84. What is my MS SQL Connection String on the web.config? The connection string of your MS SQL database will always depend on the MS SQL version that you create via our Control Panel. You can find the connection string details by logging into our Control Panel -> Database. When you connect from your websi... Read More
85. Can I have one database user associated to more than 1 MS SQL database? Yes, we can certainly arrange it for you. Please be advised that our Control Panel only supports 1-to-1 association and this means that 1 database user can only be associated to 1 MS SQL database only. If you want 1 database user to be associated to ... Read More
86. How can I restore my MS SQL database? If you like to restore your MSSQL database, you need to raise a ticket to our Support Team. Please kindly make sure you make a FULL backup of your database into .bak file format and please kindly upload/send this file to us via FTP to your folder If... Read More
87. How can I backup my MS SQL database? To back up your MS SQL database, you need to raise a ticket to our Support Team. Please kindly make sure you make advise us the database name that you want to backup and we will send it to your FTP folder.... Read More
88. Do you support MySQL WebAdmin Access? Yes, we do support mySQL WebAdmin access and you can access this tool by logging to our Control Panel -> Database -> click your mySQL -> WebAdmin. ... Read More
89. Do you support MS SQL WebAdmin access? We, unfortunately, has disabled the support of MS SQL WebAdmin. This is simply because of the fact that MS SQL WebAdmin can degrade the performance of your site, database and the overall server. As a replacement, you can consider using a FREE Micros... Read More
90. Can I have more than one MySQL database on my hosting account? Yes. You can orderunlimited MySQL database add-ons per account. You can order your mySQL database add-ons via our Help Desk System -> Purchase Addon -> MySQL Addon. Alternatively, you can choose to upgrade your hosting service to a higher plan. F... Read More